Privacy Policy

At Rosov Consulting, LLC (referred to as “Rosov Consulting”, “us” or “we”, and which includes our affiliated companies and subsidiaries), we respect your privacy. We have developed and provided this Privacy Policy to inform you (the “User”) of our practices and policies regarding the collection, use, maintenance, and disclosure of your personal data and information that is collected during your access to and use of any of the following (collectively, the “Services”): the www.rosovconsulting.com website and any other Rosov Consulting websites (“Website”), and any voluntary surveys conducted on behalf of our clients (“Clients”) via software hosted by third parties on their websites (“Surveys”). We currently use Qualtrics Research Core to conduct our Surveys (more information can be found at www.qualtrics.com). This Privacy Policy is intended to comply with the California Online Privacy Protection Act.


We are committed to providing you with the information you need to make an informed decision whether to visit our web site, or use any of the other Services, and whether you wish to voluntarily provide any personal data or information. If you have any questions about this Privacy Policy, we encourage you to email us at info [at] rosovconsulting.com.


WE ENCOURAGE YOU TO READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING AND/OR USING THE ROSOV CONSULTING WEBSITE OR ANY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE ANY OF THE SERVICES.


1. What Types of Information Does Rosov Consulting Collect?


We collect two types of information about Users of our Website and the other Services: Personally Identifiable Information and Non-Personally Identifiable Information.


“Personally Identifiable Information” or “PII” is information that identifies a specific User. When you voluntarily engage in certain activities on the Website or using the other Services such as submitting information about yourself as part of a Survey or otherwise, completing a survey, sending feedback, communicating with us via third party social media sites, requesting information or support or applying for a job, you may provide or be asked to provide certain information about yourself such as your full name, mailing address, email address, telephone numbers, , age, gender, geographic location, etc. If some of the information requested is required to be provided to engage in the activity or participate in a Survey, and you do not wish to provide that information, then you will not be permitted to engage in, and should not participate in, that Survey or other activity. In certain cases, Non-PII may be correlated to a particular User (as discussed below) in which such information would be treated as PII.


In some cases, another user (such as a system administrator) may provide your information, including PII. We collect PII information under the direction of our Clients and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our Clients and would no longer like us to process your information, please contact your employer.


Rosov Consulting also uses certain “Service Providers” who will receive PII in connection with the provision of services to Rosov Consulting — the “Service Providers” are third party providers of goods or services to us and who may perform functions on our behalf, like providing cloud services, providing analytics services, collecting payments and sending emails and other communications. These Service Providers may also collect and receive certain of the PII described above in connection with their provisions of such services but may not use PII for their own purposes.


“Non-Personally Identifiable Information” or “Non-PII” is information that does not identify a specific User. This type of information may include things like the identity of the websites you visit before and after coming to our Website, the software and hardware used, your Internet Protocol (“IP”) address, your country or geography, and aggregate purchase data.


Rosov Consulting and our Service Providers may also automatically collect Non-PII through the use of electronic tools like Cookies and Web beacons or Pixel tags, discussed below. For example, we currently use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google’s “Policies and Principles”. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.


2. How Does Rosov Consulting Use the Information it Collects?


We use PII to provide products and services to you, improve our marketing and promotional efforts, analyze and enhance Website and other Services operation and use, improve product and service offerings, and to otherwise tailor your experience. We may also use PII to contact you, troubleshoot issues, provide marketing and promotional information, enable you to communicate, collaborate and provide services to our Clients (including by providing PII collected via the Surveys), process and complete transactions, resolve disputes, accomplish administrative tasks, enforce our agreements with you (including any Website Terms of Service or Terms of Use, and this Privacy Policy), investigate and prevent unauthorized access to Services, fraudulent transactions, and other illegal activities, comply with applicable laws, and cooperate with law enforcement activities.


We use Non-PII to troubleshoot issues, administer and enhance the Website and other Services, analyze usage of the Website and other Services, gather demographic and other User information, investigate and prevent unauthorized access to Services, fraudulent transactions, and other illegal activities, comply with applicable law, and cooperate with law enforcement activities. We may also post or otherwise publicly disclose Non-PII on the Website or in publicly-available materials for promotional and marketing purposes.


3. How Does Rosov Consulting Share PII and Non-PII?


We will not share your PII with other parties except as provided below:


We may share PII collected via Surveys with Clients. We provide certain services to our Clients, including conducting Surveys by which we may collect your PII. We may share your PII with such Clients as part of and in connection with our analysis of the PII data collected and in furtherance of providing those services. We seek Clients who maintain privacy policies and control over confidential information, including your PII. However, we do not control our Clients, and thus are not responsible for the maintenance, removal, and use of any PII that you may provide via any Surveys by our Clients.


We may share PII with Service Providers. We provide certain Services through Service Providers. We may share your PII with such Service Providers to send postal or email, manage customer lists, analyze data, provide marketing assistance, process credit card and other payments, operate the Website, troubleshoot, and provide customer service. We will also share your information with Service Providers to accomplish our administrative tasks such as managing and organizing customer information. We seek Service Providers who adopt and post privacy policies. However, the use of your PII by such parties is governed by the privacy policies of such parties and is not subject to our control.


We may share PII and Non-PII Upon a Merger, Sale, or Bankruptcy. In the event that Rosov Consulting is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign PII and Non-PII we have collected from our Users as part of such merger, acquisition, sale, or other change of control. Any PII transferred would remain subject to this Privacy Policy. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.


We may share PII and Non-PII to comply with law or for protection of others. We may release PII and/or Non-PII if required to do so by law, or in the good faith belief that such action is necessary to comply with state and federal laws or respond to a court order, subpoena, or search warrant. We also reserve the right to disclose PII and/or Non-PII that we believe, in good faith, is appropriate or necessary to enforce any of our Terms of Service or Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of Website and other Services, and to protect the rights, property, or personal safety of Rosov Consulting, our Users or others.


We may share Non-PII with Partners and Service Providers. We may disclose or share Non-PII with marketing or promotional partners (“Partners”). We may also have Service Providers use Non-PII to track and analyze usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes. This information is only general aggregated information relating to the activities of our Users.


We may publicly share Non-PII. We may disclose or share Non-PII on the Website or in other publicly-available materials for promotional and marketing purposes. For example, we may publicly post Service or Website usage statistics on the Website periodically.


4. How Do I Update My Information and Limit Information Sharing?


At any time and for any reason, you have the ability to access and edit the PII you provide us. You may change any of your PII by sending us an email at info [at] rosovconsulting.com or writing to us at 2095 Rose Street, Suite 101, Berkeley, CA 94709. Please provide your full contact information, and what information you would like to update when you contact us. However, it may be impossible for us to completely delete all of your information because we periodically backup and archive information.


You have the right to understand the following information as to any sharing of your PII with third party Partners for purposes of marketing products and services not offered or provided by Rosov Consulting: the categories of PII we collect and Partners with whom we share that information; the names and addresses of those Partners; and identification of the types of products and services marketed by those Partners. Please send us a written request and we will promptly respond.


5. Your California Privacy Rights


California’s “Share The Light” Law (Civil Code Section 1798.83) permits Users who are California residents to request and obtain from Rosov Consulting once a year, free of charge, information about the PII Rosov Consulting discloses to third parties for direct marketing purposes in the preceding calendar year. To do so, please send us an email at info [at] rosovconsulting.com or write to us at 2095 Rose Street, Suite 101, Berkeley, CA 94709. If applicable, this information would include a list of the categories of PII that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you do not want your name and contact information to be shared with any company or organization, you may notify us at any time by writing to us at the email and or regular mail address below.


6. What Are My Choices As To Collection and Use of Information?


As discussed above, you can always choose not to voluntarily provide information, although it may be required to engage in a certain activity on the Website or use of certain other Services, and you may limit our sharing of your PII with Partners for their marketing purposes. You also have the right to edit the PII you provide us.


As a condition of use of certain of our Services, we will send you Administrative and Promotional emails. We will send you information regarding updates about our services and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website or other Services, and include emails regarding a particular User’s requests or inquiries, and purchases of services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including offers. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at info [at] rosovconsulting.com, by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.


7. What About Information Security?


Rosov Consulting uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of PII and Non-PII. We cannot, however, ensure or warrant the security of any information transmitted to Rosov Consulting and you do so at your own risk. Once we receive a transmission of information, Rosov Consulting makes commercially reasonable efforts to ensure the security of our systems. However, please note this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.


If Rosov Consulting learns of a security systems breach, then Rosov Consulting may attempt to notify you electronically so that you can take appropriate protective steps. Rosov Consulting may post a notice on the Website or via the other Services if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us via email.


8. Does Rosov Consulting Track Other Data?


To facilitate and customize your experience with the Website and other Services, we may store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-PII from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.


We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our performance. We may also utilize pixel tags and web beacons provided by our Partners for the same purposes.


9. What About Third Party Websites?


This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through the Website or other Services have their own privacy policies and data collection, use and disclosure practices. If you visit any such website by a link from the Website or other Services, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.


10. Are There Other Privacy Issues I Should Know About?


Minors under the age of 18 may not use the Website or other Services. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website or other Services are designed to attract anyone under the age of 18. Rosov Consulting does not offer products or Services for access or use by children. If you are under 18, you may use the Services, including participating in any Surveys, only with the involvement of a parent or guardian.


If you are a User accessing the Website and our other Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Website and other Services, which are governed by U.S. law, this Privacy Notice, and any of our Terms of Service or Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.


11. Will There Be Changes to the Privacy Policy?


This Privacy Policy may be revised periodically and this will be reflected by the date specified below. Please revisit this page to stay aware of any changes since the revised Privacy Policy is effective immediately when posted on the Website. In general, we only use PII in the manner described in the Privacy Policy in effect when we received the PII you provided. Your continued use of the Website or our other Services constitutes your agreement to this Privacy Policy and any future revisions.


This Rosov Consulting Privacy Policy (Version 2.0) was last modified on and effective as of December 1, 2017.


12. How Do I Contact Rosov Consulting?


We value hearing from you and will do our best to respond in a timely manner to all inquiries.


Corporate Address

Rosov Consulting, LLC
2095 Rose Street, Suite 101
Berkeley, CA 94709


info [at] rosovconsulting.com